Returns & Exchanges
We hope you love your purchase! At Belle De’esse Boutique, we’re constantly bringing in new merchandise, but in limited quantities. We do not accept returns/exchanges, but if a mistake is made on us you may return the item for an online credit or have an item replaced IF it’s still in stock, within 5 days of your delivery confirmation. An online credit will only be issued if merchandise is returned in its original condition. Returned items must be unworn and unwashed (free of any stains from makeup, deodorant, or wear). WE DO NOT GIVE REFUNDS UNDER ANY CIRCUMSTANCES. If we find any signs that items are not in original condition, we reserve the right to not accept your return. Shipping charges are non-refundable. Please note, you will be responsible for shipping cost of all returns. Also we suggest that you send all returns back with a tracking number. We are not responsible for items that are lost in-transit to us. When returned packages arrive at our facilities, it usually takes us anywhere from 3-5 business days to process your store credit. We understand it’s very important for our customers to get their returns processed as soon as possible. Once your return has been processed, you'll be issued a store credit.
Please email Belledeesseboutique@gmail.com, PRIOR TO RETURNING YOUR ITEMS, with the invoice number/order number.